2020 marks an end of an era where Aussie Pooch Mobile Dog Wash founder Christine Taylor, retired and sold the business to long time Franchisee and General Manager, Paul Walters.
Aussie Pooch Mobile started in 1991 with young entrepreneur, Christine Taylor, who had a dream of making a difference in the lives of the family dog. Initially a single dog wash trailer going to the customers homes to care for their furry friend, growth was quick and the potential became obvious. In 1992 Aussie Pooch Mobile became the first mobile dog wash company to franchise it’s business. Since then, the company has grown to almost 200 franchisees Australia wide, washing approximately 25,000 dogs a month and it is in its 29th year of business.
Christine Taylor’s vision for the company has always been one of family and caring and she has left this legacy behind, selling to a member of the Aussie Pooch Mobile family whose own family is also very much involved in the business.
Paul Walters has a long history with Aussie Pooch Mobile, starting as a customer in 2007 and then in 2009 he began his Aussie Pooch Mobile journey as a Franchisee in Canberra. During his time in Canberra his wife Megan joined the dog washing team, and Paul and Megan went on to support the Canberra operators as an area manager. In 2015, Paul, Megan and daughter Mackenzie, moved up to Queensland for a sea change, taking on the Bribie franchise as well as Paul joining the support team as General Manager, in the office in Burpengary.
“The biggest thing I have experienced during my time as General Manager, is that there isn’t a day where I haven’t learnt something new about not only our business, but the Franchise sector as a whole.” Paul recalls. “You don’t wake up one day and think ‘yep now I know everything there is to know’. To me, this means that we are always learning and always growing and keeping up with the times.“
Since in Qld, they have split their Bribie franchise and sold off part of it, while continuing to build their area. While Megan still continues to care for the dogs of Bribie, Paul has learnt everything he can from founder, Christine Taylor. “It was great to be able to work so closely with Chris these past 5 years, and pick up on all the knowledge she has gained over her 29 years running this great company,” Paul comments.
Now as owners of the Aussie Pooch Mobile franchise, they are happy to start their new chapter.
Reflecting on his new role in the company, Paul Walters said, “I am very excited at the prospect of leading Aussie Pooch Mobile Dog Wash as it continues to grow. Our goal is to continue improving what the company and franchisees do well, while focusing on our unwavering determination to satisfy our customers’ needs for the family dog. We started our journey with Aussie Pooch as customers all those years ago, and literally have been in each and every role since then. The success of this business has been built on ensuring that our customer’s expectations are exceeded – not just their pooch looking good and smelling great. The same applies for our fantastic group of operators, when dealing with our support team. We want them to know that they are part of our extended APM family, and their success determines the overall success of the business.”