And the 2021 Customer Service Award winner is…

Congratulations to Kim Woods from NSW, who takes out this years Customer Service Award!! This is Kim’s second year of winning the Customer Service Award and with comments like these, its easy to see why.

Kim is always going above and beyond and provides exceptional friendly service every time she washes our Labrador! – Laura

Kim is so loving and caring and really goes all the way to do a very good job. My pooch is 15 and very timid. With Kim she is great and just stands there the whole time, not shaking or anything. I would recommend Kim to anyone. – Sandra

Our groomer Kim, brings pure joy and delight to bath day! Our husky love to sing with Kim during his treatment. She makes our husky feel at ease and is understanding of his likes and dislikes. Kim’s has impressed our neighbours and they have started booking Kim also! – Mhari

Because Kim is so caring to my fur baby Ed, she really cares and has taken time to get to know our boy
Ed, he is a rescue dog been very abused and it took him months to even be able to get into the wash bath she gradually built up his trust and now when he sees her he wags his tail and loves a wash… she is so so patient and understanding. Wouldn’t use anyone else !!!! – Amanda

About the Customer Service Award

The Customer Service Award was designed to recognise great customer service and reward our leaders in service. The award is fiercely contested with over 180 dog groomers competing for the title. Being awarded this title is a big deal in the industry and comes with a lot of benefits for the winner.

The voting was left up to you, our amazing customers. Without you and your adorable pooches this would not be possible. So thank you for voting and we hope you continue to enjoy our dog wash and care service.

The Managing Director of Aussie Pooch Mobile Dog Wash, Paul Walters, says “Although our operators were already taking great customer care when it came to washing each and every pooch, this award recognises those that have a higher level of customer service.”

Kim was awarded the overall National Customer Service Award but state winners were also elected within the company. All of which were worthy contestants.

Customer Service Award Winners by State

Congratulations to you all. Those extra special touches and attention to detail do not go unnoticed. Keep up the great work. We are very proud to have you apart of our Aussie Pooch Mobile growing, caring family!

NSW Kim Woods – Kim is great with my dog, who can get a little agitated. She puta him at ease. She is kind, friendly and easy to get along with. – Patricia

ACT Victoria Swalling – Victoria provides an excellent service to deshed and wash our husky Lola. – Kate

QLD Yvonne Robertson – Yvonne connects so well with my dog and is a wonderful person who really cares about her pooches and humans. – Janine

SA Jessica Cashman – Jess is an excellent groomer. She grooms our two dogs every month and is fantastic with one of our dogs who is very anxious. – Anne

VIC Natalie Matthews – She isn’t just a groomer or dog whisperer…she is an incredible human with amazing work ethic, customer service professionalism and a heart of gold! – Amanda

WA Christine Tindal Davies – She amazing with Gucci and has the best bond with her. We never worry about anything and Gucci loves her time with Christine as well. – Elisia

Haven’t had your pooch washed with one of our amazing groomers yet? Contact us today and see what the hype is all about.

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